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Stage I · Recognition
No chapters in this stage match the current filter.
Stage II · Reframing
Chapter 2
The Product Is Beneath the Interface
Seeing software as a behavioral system, not only a surface.
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Chapter 3
From Deterministic Software to Negotiated Software
The contract between user and machine has changed. The product has to too.
Stage III · Excitement
Chapter 4
Designing Behavior, Not Just Interaction
A new craft, named.
Stage IV · Seriousness
Chapter 5
Trust Is a Product Layer
Trust is built in the structure of the product, not promised in the copy.
Stage V · Agency
Chapter 10
Prototype the Behavior
Match the prototype's fidelity to the risk it needs to test.
Stage VI · Commitment