System map
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Stage I · Recognition
No chapters in this stage match the current filter.
Stage II · Reframing
Chapter 2
The Product Is Beneath the Interface
Seeing software as a behavioral system, not only a surface.
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Chapter 3
From Deterministic Software to Negotiated Software
The contract between user and machine has changed. The product has to too.
Stage III · Excitement
Stage IV · Seriousness
Stage V · Agency
Stage VI · Commitment